The role assists employees with benefits questions, manages phone calls and email correspondence, maintains employee database and files, and assists with retirement plan processing with direction from the benefits department.
ESSENTIAL JOB FUNCTIONS
Assist with leave administration.
Support 401(k) deferral contribution entries in PeopleSoft HCM.
Respond to employees and clients through the benefits email inbox.
Answer in bound phone calls and redirect as needed.
Process Wholesale Reimbursement requests.
Download voluntary benefits vendor invoices and supporting documentation for payment.
Upload employee data regarding counts/additions/terminations to vendor websites.
Process tuition reimbursement and student loan assistance requests.
Assist with OSHA Log and employees Worker's Compensation Information
Assist with COBRA Administration
Receive, open and distribute paper mail.
Assist in record keeping and file control.
Scanning, naming and archiving documents as needed.
Process, track and mail associate benefits awards.
Enter approved ancillary Benefits from NY Life in Peoplesoft HCM
Responsible for Wellness Program
Lives the SpecialtyCare Values – Integrity, Respect, Teamwork, Sense of Urgency, Continuous Improvement, & Accountability
Other duties as assigned.
Education:
·High school diploma or general education degree (GED) required.
Experience:
·One (1) to two (2) years of experience in benefits administration or related field.
·PeopleSoft experience preferred.
·Equivalent combination of education and experience.
Knowledge and Skills:
·Strong attention to detail.
·Strong analytical skills.
·Able to clearly explain processes and information to others.
·Respond to questions and requests with precision.
·Strong organizational and time management skills.
·Familiarity with explanation of benefits (EOB) and insurance coverage.
·Ability to work collaboratively with a wide variety of individuals and personalities.
·Conscious of the needs of internal customers with the ability to partner with internal stakeholders to provide timely updates.
·Likes to work in a fast paced, highly collaborative environment with the ability to meet deadlines.
Skilled with Microsoft Office including Outlook, Word, Excel and PowerPoint.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an associate to successfully perform the essential duties of this job, which may vary by location.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
·While performing the essential duties of this job, the associate is required to stand, walk, sit; use hands to grasp, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch; talk or hear
·Hearing must be normal, with or without correction.
·Must be able to lift and/or move, push or pull 10 pounds or more.
·Vision must be normal with or without correction.
·Must be able to work overtime as needed.
·The noise level encountered is generally moderate (examples: business office with computers and printers, light traffic).
ACKNOWLEDGEMENTS
SpecialtyCare, Inc. (including its affiliates) (SC) is an EEO/AA employer and does not discriminate against any applicant because of race, color, religion, gender, national origin, age, disability, military status, or any other characteristic protected by federal, state, or local law.
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