Job Description

Role: Salesforce CPQ Business Analyst

Location: Palo Alto, CA (Hybrid)

Contract

Job Description:

• Strong knowledge on Quote to Cash, Service contract, Entitlement using SFDC, CPQ and NS.
• Good understanding in Opportunity to Invoice process
• Good functional knowledge about SFDC system
• Able to work directly with business to gather the requirements.
• Translate the requirement to the technical team.
• Facilitate User Testing, Planning and execution.
• Self-starter, motivated, well-organized.
• Good listener, Willing to learn new things and thrive in a fast-paced team environment
• Work closely with global and regional stakeholders, development teams, and architects to solve business problems
• Writing user stories, acceptance criteria as per business needs
• Driving Agile modelling sessions and leading the sprint demos and backlog grooming sessions
• Manage customer relationships and day-to-day interactions & escalations.
• Develop business case documents, business processes diagrams, and use cases
• Analyse business requirements perform gap analysis and root cause analysis
• Work with cross-functional teams to identify dependencies.

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